Privacy Policy
Last updated: 28 July 2026
LML Electrical (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
LML Electrical provides domestic, commercial and industrial electrical services throughout Bridgend and South Wales.
If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details on our Contact page.
Information We Collect
We may collect personal information including:
- Your name
- Email address
- Telephone number
- Property or business address
- Details about your enquiry or project
- Any information you choose to provide when contacting us
We may also collect technical information such as:
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Carry out electrical services
- Arrange appointments
- Communicate regarding ongoing work
- Improve our website and services
- Meet our legal obligations
We only collect information that is necessary for these purposes.
Legal Basis for Processing
Under UK GDPR, we process your personal information because:
- You have requested a quotation or contacted us.
- It is necessary to fulfil a contract.
- We have a legitimate business interest.
- We are legally required to keep certain records.
Contact Forms
If you complete a contact form on our website, the information you provide is securely transmitted to us by email so we can respond to your enquiry.
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies may be used for:
- Essential website functionality
- Website performance
- Visitor analytics
- Security
Where required, you will be asked to consent to non-essential cookies when visiting our website.
Analytics
We may use website analytics services to understand how visitors use our website. These services collect anonymous statistical information such as pages viewed, time spent on the website and general visitor behaviour.
This information does not identify you personally.
Sharing Your Information
We only share your information where necessary, including with:
- Trusted service providers assisting our business
- Professional advisers
- Regulatory or legal authorities where required by law
Any third parties are required to keep your information secure and confidential.
Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Complete contracted work
- Meet legal, accounting and tax obligations
- Resolve disputes where required
Once no longer required, information is securely deleted.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or loss.
Your Rights
Under UK data protection legislation you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where applicable
- Restrict or object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Further information is available from the ICO at www.ico.org.uk.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact LML Electrical using the details provided on our Contact page.